← Work
Comcast · Engagement
Enterprise, with a pulse.
Big-org digital that still feels like one person made a decision.
Digital experience
Worked on digital experience inside Comcast's larger product and brand machine. The work isn't glamorous — it's about removing friction from journeys that millions of people take without ever telling you they took them.
Scope
Digital experience
Org
Enterprise product
Style
Embedded design
01
The brief
Take a complex enterprise journey and make a single decision feel obvious. Then do it again on the next screen. Then again. Then ship.
02
How I worked
Embedded into existing product teams, listened harder than I talked, and brought small, defensible design proposals that respected the constraints already in the room.
UXProductBrand
Next case
Sonoma Chocolatiers →
A small brand that punches at the level of its product.